Ministries Try out State Control & Oversight Delivery KPIs

24 december 2015

Experts and business representatives tested the model for assessing state control & oversight delivery efficiency and performance in the form of a business game at the Analytical Center.

Representatives of the Russian Ministry for Emergencies, the Federal Agency for Forestry, the Federal Agency for Technical Supervision, the Federal Agency for Labor Supervision, the Federal Agency for Consumer Supervision, the Federal Medical and Biological Agency, the Federal Healthcare Supervision Service, and the Federal Agricultural Supervision Service discussed the practical application of the proposed standard key performance indicators for supervision and monitoring activities. As part of the model developed by the Ministry of Economic Development, they defined a number of KPIs to measure the social and economic effect of monitoring and supervision activities, taking into account labor, material and financial resources used by supervision and monitoring agencies and expenses incurred by businesses during the process.

‘2016 will see a lot of work on supervision and monitoring,’ the Russian Minister Mikhail Abyzov said during the event. ‘We need to drastically improve the quality of state governance and our efforts will be focused on improving monitoring and supervision functions both in terms of refining regulations and standards and in terms of working directly with supervision and monitoring bodies and their regional branches to discuss best practices. We need clear feedback in order to understand how the proposed solutions are seen through the eyes of a specific inspector on the ground in a specific region.’

Mr. Abyzov believes the KPIs the ministries and agencies formulated during the business game are not putting enough emphasis on preventive measures. He liked the idea of creating a registry of monitoring and supervision organizations. The Minister commented that without a registry like this proper risk profiling is impossible. He also backed the idea of treating different offenders differently depending on the severity of their faults: this differentiated approach needs to be described in the new revision of the Administrative Offences Code. As for suggestions made during the game that the functionality of the Unified Registry of Audits needs to be expanded, proposals to that effect have already been drafted and approved. Mr. Abyzov also stressed the importance of developing a common IT infrastructure. According to him, efforts in this area have not yet produced tangible results.

After approval by the Government Commission for Administrative Reform, the new KPIs are to be tested in pilot agencies, and in H2 2016 they will be introduced in all the supervision and monitoring bodies, noted Aleksey Khersontsev, Director of the Department for Government Regulation in Economy of the Ministry of Economic Development.

The system of KPIs will require sophisticated fine-tuning for each type of supervision and monitoring, according to Alexander Bragin, the member of the Expert Council of the Russian Government. ‘It is important to bear in mind that the KPIs that we are discussing now and that we are going to introduce must become part of a holistic management system within monitoring and supervision agencies. We are discussing KPIs for different types of monitoring and supervision, but they must then be used to build a complete system of KPIs for all government agencies, which must then be introduced in their regional branches and, ideally, in every unit and for every employee,’ he commented.

The Expert Council of the Government has prepared guidelines for assessing performance and efficiency of regional executive authorities in 2016, including monitoring and supervision authorities. It has been recommended that ministries and agencies should develop KPIs that can be used to assess their performance, and in the near future the Government will be issuing a resolution to formalize this recommendation. A large scale survey of representatives of various ministries and agencies had been carried out prior to issuing the document, to assess the cost of audits, the workload of inspectors, and the availability of materials and technologies.

The Government is also working on improving the effectiveness of every audit. Participants of the business game reviewed the draft guideline prepared by the Ministry of Economic Development, which had been discussed earlier at a meeting of the Government Sub-Committee for the Improvement of Monitoring and Permit Issuing Functions of Federal Executive Bodies.

Based on Open Government materials

See also:

The Kommersant – Monitoring and Supervision Put on the Map