New Standards and Ratings Anticipated in Monitoring and Oversight Delivery

20 january 2017

"Creation, targets, milestones and main activities of the M&O Reform priority project have already been defined," said the Head of the Analytical Center's Department for Institutional Development Tumun Tsydypov in his welcoming speech opening the first event of the second day of the seminar on best M&O practices – the Round Table on Topical Issues of M&O Improvement.

Head of Division at the Department for State Regulation in the Economy of the Ministry of Economic Development Konstantin Nikitin informed participants that, nevertheless, the project is not approved yet and there are certain tasks that need to be resolved on an operational basis. "Performance and efficiency indicators both for the central and the territorial bodies must be approved by end of 2017 for all project participants. It is also necessary to ensure automated collection of reliable data," noted Mr. Nikitin. Besides that, the Performance and Efficiency Indicators Maturity Standard must be approved by the year end. Several maturity levels have been defined: Level 1 – Statement of the indicators per se; Level 2 – Data automation; Level 3 – Implementation and replication of the indicators across the entire M&O system; and Level 4 – Strategic planning and development. The official also stated that ratings of M&S bodies with respect to application of the priority project provisions will be prepared in 2017.

Mr. Nikitin addressed representatives of the M&S bodies with a request to adopt a more serious and responsible approach to the reform. "We must change our internal ideology," he said, "or we will be unable to reach the set targets. We are working for our citizens and it is unacceptable to have the number of inspections and the sum of penalties imposed on entrepreneurs as key indicators of supervision efficiency."

Representatives of pilot authorities – Federal Service for Surveillance on Consumer Rights Protection and Human Well-being (Rospotrebnadzor), Federal Environmental, Industrial, and Nuclear Service (Rostechnadzor), Federal Medical-Biological Agency of Russia, Federal Service for Surveillance in Healthcare (Roszdravnadzor), Federal Service for Veterinary and Phytosanitary Surveillance (Rosselkhoznadzor) – reported intermediate results of the first phase of the pilot M&O performance evaluation improvement project. Speeches were also given by representatives of federal and regional ministries and agencies.

One more round table discussion was held on the second day of the seminar – HR Management and Fighting Corruption in Monitoring and Supervision. Aleksey Cherkasov, Deputy Minister of Labour and Social Protection moderated the discussion. "Our task is to conduct an experiment with the purpose of reinforcing the use of modern technologies in M&O HR management," said the Deputy Minister. "Two priority project data sheets on M&O HR Management and on Fighting Corruption in M&O were assigned separately to attract special attention of the pilot government authorities engaged in their implementation."

"These data sheets are already approved, but the experiment may result in some supplements and amendments being made to them," noted Mr. Cherkasov. Mr. Cherkasov also believes that the data sheets assume certain adjustments being made to the laws in force as well as some proper financial and technical support.

Director of the Department for State Policy for Government and Municipal Services and Fighting Corruption of the Russian Ministry of Labor Dmitry Basnak described how the Ministry sees the "resetting of HR management mechanisms." According to Mr. Basnak, a model Standard of HR Management in Monitoring and Supervision will be drafted. The project envisages an integrated HR audit, implementation of the Standard and annual assessment of employee performance and competencies with the filing of appropriate assessment sheets containing the indicators developed and recommended by the Ministry of Labor.

The official believes that talent pool strengthening requires optimization of organizational structures of the central and territorial authorities along with adequate financial incentives to achieve the desired effect.

As for implementation of a system for inhibition and prevention of corrupt practices in M&O, Basnak noted that it must be shaped at the level of regulatory legislation. It is also necessary to compile a corruption risks map, which is a big and complicated task whose results could be used to identify key points of risk management. Its main items are already specified in the project data sheet. It is also necessary, in the official's opinion, to interact with business to obtain information on areas subject to corruption risk. 

The round table participants asked their questions and made their proposals to be incorporated in the projects.