Commercial companies to be allowed to provide full range of public services

2 december 2019 | Kommersant

Companies will be allowed to provide the full range of public services if they wish to, Analytical Center head Vladislav Onishchenko told the newspaper Kommersant in a statement.

Vladislav Onishchenko
Vladislav Onishchenko

“Models of interaction between the government and businesses will be elaborated to cut costs of public services for the population and to make those services commercially feasible,” the expert said. “Whenever the market has successful digital services available, such as e-paperwork systems, anti-virus, car navigation and ticket booking software, or others, the government will not be developing similar IT products for its needs.”

The day before, Prime Minister Dmitry Medvedev approved the roadmap regarding the creation of a digital public governance platform for the period until 2024. The implementation of the roadmap will begin in 2020 with the launch of pilot service-development projects by agencies, and its result will be a quantum leap in the rapid provision and completeness of e-public services, Kommersant said with reference to a representative of Deputy Prime Minister Maxim Akimov.

The roadmap stipulates an updated approach to state digitalization. Automation of regulatory processes will be replaced with digital processes to facilitate interagency interaction and to improve experience of public services’ users. In all, 25 requirements have been developed for information systems, public governance processes, and use of state data. One of them is the involvement of businesses in the provision of public services.

The initiative aims to carry out significant, fundamental transformations in public governance processes, Onishchenko said. “The approach to state digitalization needs an update – automation of regulatory processes should be replaced by processes, which are digital ‘by birth’. This does not mean that the government will do something new, or take some additional measures requiring extra funds. Quite the opposite, definitive and qualitatively measurable requirements will be set to the activity of government agencies in the field of education, transport, healthcare, and law enforcement which cannot be met without digital transformation. The outcome is a new quality of public services,” he said.

There is no need for additional allocations for the roadmap; sufficient funding is provided by the Digital Economy National Program and agency budgets, according to the Analytical Center head.

Source: Kommersant