The indexes for assessing the administrative load on businesses and the quality of administration as well as their role in the further reform of monitoring and supervision were the topic covered on RBC TV by Tumun Tsydypov, Deputy Head of the Project Management Office for the reform of monitoring and supervision activities.
Indexes have become a coordinate system for the reform of monitoring and supervision
Project Management Office for Implementing the Reform of the Oversight and Supervision Function
The priority program of Reform of monitoring and supervision activities was developed in order to reduce the administrative pressure that business has to deal with and to improve the quality of service that supervision agencies deliver. The current highly inflexible system must become flexible and transparent, focused on minimizing the amount of damage it causes. The importance of the studies conducted by the Analytical Center for the Government of the Russian Federation and the Higher School of Economics is that their results have become the foundation and a coordinate system for the government agencies involved in the reform of the monitoring and supervision function, Mr. Tsydypov believes.
Speaking of the quality of administration, the expert noted that it's important to set the parameters for to assess the progress, as well as clear directions of development to follow by the monitoring and supervision agencies. "The supervision agencies shall develop in several ways: to improve administration as well as management of routine processes and resources, and to improve the transparency of their relations with businesses," Mr. Tsydypov believes.
The expert named the 3 most important factors for the reform. The first one is the introduction of a risk-oriented approach: here, the idea is to focus the efforts of supervision agencies on aspects that pose the biggest threat to the health and property of people. The second factor is the use of smart key performance indicators to shift from using the old carrot and stick approach towards emphasis on assessing performance based on real improvements in the situation. And the third factor is the transparency of regulations and work with business.
Special attention should also be paid to getting reliable information about the key problems business is facing and how effective the reform is at tackling them. "The poll of business people all over the country was conducted to identify the biggest problems that businesses facing at the moment," Mr. Tsydypov stressed. "This large scale study included interviews with over 10,000 business people ranging from sole traders to top managers of major companies. The poll results have allowed us to get not only representative opinions about each supervision agency but also some valuable recommendations about how the reform should be managed."
The study is also important for future efforts. "Naturally, the findings of the study should now serve as a coordinate system, in which the priorities of the reform should be implemented," the expert said, noting that studies of this kind will now be carried out on a regular basis.